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Licensed Financial Client Service Representative

Full Time
Bethlehem, PA
January 3, 2022

Valley National Financial Advisors is accepting applications for full-time Client Service Representatives. This role includes a significant amount of client contact and is pivotal in reinforcing the long-term relationships we have with our clients.


  • Pro-active client service liaison – i.e. front line contact for clients, addressing basic questions regarding investments, tax and financial planning.
  • Assist team with preparation for client-advisor meetings – i.e. data gathering, scenario building, plan development, asset allocations, statements, paperwork, running reports.
  • Investment Advisory Support – i.e. rebalance portfolios and execute trades, manage DCA/ICE/AIP/AWP processes, monitor cash balances, prepare performance reports and analyze portfolios using MorningStar, assist financial advisors with implementation of portfolio strategy
  • Client information support – i.e. requesting data on payroll, 401k, stock compensation plans, brokerage account information, etc.
  • Online money movement – i.e. Required Minimum Distributions and Roth conversions.
  • Backup Administrative Assistant on account paperwork, scheduling and calls/emails.
  • Backup Administrative Assistant in responding to Schwab alerts and assist in resolutions.
  • Assist with Financial Planning data collection, input, development and presentation prep.
  • Income Tax service support – i.e. basic prep and revisions per advisor instruction, handle client questions, update vouchers and print schedules.
  • Special projects, as assigned by the financial advisors


  • 3-5 years of experience at an RIA or brokerage firm
  • Series 65 licensed with a clean record
  • Tax planning and 1040 preparation experience
  • Experience working with CRM software (Tamarac experience is preferred)
  • Experience working with large wealth management client service platforms,
    – Charles Schwab Advisory platform experience preferred;
    – MorningStar Office Suite experience preferred.
  • Strong financial and analytical skills
  • Organized, with a strong attention to detail
  • High standards for client service and confidentiality
  • Ability to manage and effectively prioritize multiple projects